Prepare for a career as an emergency dispatcher or communications operator
Emergency Services Communicator
Connect members of the public in crisis with police, fire and ambulance services. Work in a fast-paced environment where speed and accuracy are critical.
Program information
Program description
This specialized training covers the basic requirements to become a 911 emergency operator. A 小优短视频 Attestation of Completion is awarded following the completion of the two required courses for a total of 72 hours of instruction. The principles of call-taking and emergency dispatching, the role and responsibilities of the emergency services communicator during a disaster, approaches to various types of crisis intervention calls (SIDS, suicide, etc.) and stress identification and management will be addressed.
What courses are included in the Emergency Services Communicator program?
Course offerings and equivalents
Currently available courses are linked below.
How do I apply to the Emergency Services Communicator program?
Register on a course-by-course basis, paying as you go
Part-time students do not go through an application process for this program. To register for courses, you鈥檒l need a 小优短视频 student number.
- From the course listing, select the course(s) you want to register for
- Add the course(s) to your cart and proceed to checkout for payment
- If you鈥檙e a first-time registrant, you鈥檒l need to request student number via the
Frequently asked questions (FAQs)
Finance and fees
As a part-time student, you may be eligible for OSAP funding, depending on the number of courses you take per semester.
For more information about OSAP, including eligibility requirements and how to apply, visit the OSAP/financial aid webpage.
As a part-time student, you can take one to three courses per semester, paying on a course-by-course basis.
For course fee information, select a course from the course information section of this page.
Online learning
These courses are offered through OntarioLearn. Visit the OntarioLearn webpage to learn more.
OntarioLearn courses are set up as equivalents to the 小优短视频 courses. You can choose to take the ODE courses or the 小优短视频 courses.
When a 小优短视频 course isn鈥檛 available to be delivered online, we鈥檝e listed an OntarioLearn course in the delivery schedule. The majority of the 小优短视频 courses have ODE equivalents set up. You can choose to take either course.
Credit for Prior Learning (CPL)
Previous postsecondary education: If you鈥檝e completed courses, or some or all of a program, at another accredited postsecondary institution, you may be able to transfer all or some of your courses into a related program at 小优短视频.
Relevant work or life experience: If you have relevant work and/or life experience that relates to your program(s) of interest at 小优短视频, Prior Learning Assessment and Recognition (PLAR) is an academic credit option.
To learn more about transfer credit and PLAR, visit the Credit for Prior Learning webpage.
Do you have questions about Emergency Services Communicator? Contact us!
Questions about the program?
Continuing Education
- Complete our online form to connect with the Continuing Education team